Frequent
Asked Questions
Please do not hesitate to contact us if you need additional details.
Cerebrum is a private Telehealth Clinic which focuses on your mental fitness by evaluating, improving and maintaining the 4 Pillars of one’s mental health: Nutrition, Physical activity, Sleep and Therapy.
No, Cerebrum is a virtual service. You can attend your video sessions from anywhere that suits you.
Pay per session: since Cerebrum focuses on a tailored approach for each individual, you will only be charged for the sessions you use. Other than a minimal monthly fee, there is no upfront cost.
Please call us for pricing.
Credit card, debit card, e-transfers.
Each client has a dedicated team composed of an Intake Worker, Nutritionist/Dietitian, Kinesiologist and Therapist/Counsellor.
You will receive a link to connect with your professional prior to each session that you book. Simply click on the link and wait for your Professional to start your session.
Although it is not mandatory to have your camera on, we do strongly suggest that you do to help improve your quality of care.
Yes, a camera is not mandatory although it is recommended.
You may use any computer or smart mobile device that gives you have access to the link that connects you to your session.
No. For your convenience, our Telehealth service uses a web-based video software for which no application is required.
No. In order to stay true to our goals and values, every client must go through the evaluation of each of our Pillars: nutrition, physical activity, sleep and therapy. Nonetheless, once evaluation is done, a client may require less frequent session with a particular professional.
Although we cannot guarantee that you will be covered, most of our services are covered by private insurances.
For any symptoms of anxiety, stress, burnout and/or depression. As we promote Mental Fitness, Cerebrum is really for anyone interested in simply improving and maintaining their mental state. It will help build resilience and give you tools to face the adversities we all inevitably encounter.
Yes, all information provided is confidential and all our software is adequately encrypted and protected.
We offer flexible hours ranging from the morning to the evening and Mondays through Saturdays. We work with you to find the most convenient time.
Cerebrum offers their services in either French or English.